Rod Woodward

I just wanted to say what a fine professional team of agents you have there. In my search for a unit many agents made me feel pressured, like I was wasting their time & in some instances, intimidated. Thank you Rod for making what should have been a stressful time an enjoyable experience.

Last week I posted the final correspondence to our solicitor and I have had time to reflect on all of the aspects of the sale of the family home. In doing so I realise the huge debt of gratitude that my family owes to you.

You will recall that the solicitor called for 3 appraisals from 3 different agents, and this led to a meeting with you in your office. I became aware of your complete knowledge of real estate and our local area. You explained the current market situation, selling strategies and suggested the best time to sell, and helped me to understand the procedure that would need to be followed to ensure a successful outcome. I left your office knowing that I had made a wise decision.

Of particular assistance to me was the time table that you set to ensure that the several waypoints were met in timely fashion. I refer to having the yards and gardens and the key rooms ready for the photographer and your marketing team, and then being prepared for the open days and then the auction. As you know this was a difficult and lengthy project and without your advice and assistance our program would have slowed.

I also valued the people you sent to progress the sale, your photographer did an excellent job as did the people to managed the advertising. Also your yardman who mowed lawns and removed loads of pruning’s and other green waste, and the painter who did such a good job and completed the work on schedule and on budget even though he was asked to do the laundry and garage additional to the original commission.

I was pleased with your timely responses to the solicitor’s requests, and also during heat wave conditions you drove me to the bank and on another occasion to the solicitor’s office. Thank you again for those unexpected services.

I must also mention your auctioneer and his team who were everything that you said that they would be.

I make it a rule never to make recommendations to other people, however your expert and generous assistance makes this an exception. If you have people in your office who are undecided as to which agent they should choose, then feel free to show them this letter of thanks, and if you wish you can ring me and I will confirm to them the fact that no agent could have worked harder for his clients than you, and that no agent could have been more helpful.

I would like to thank you for the professional manner that I experienced throughout the process of the sale of my mother’s villa at Chuter Avenue, Ramsgate Beach.

When I first enquired about the process of selling my mother’s villa, Lisa came straight out to meet me at the property, of which I felt made things easier to discuss. Lisa spent the time to fully inform me of the process of sale and the styles of marketing and also costs.

I found out later that my sister wanted Robyn Parker, from the same agency, to handle the sale, of which I was a little worried at first, but after meeting with Robyn, I again felt confident and relieved that the sale of our late mother’s property was in good hands, as I was kept fully informed with the progress of sale, and also feedback from any prospective purchasers.

The reserve was set and the auction went very well, and the auctioneer worked hard to achieve a very good price, well over the reserve set price.

I was very happy at the outcome of the auction, and I know my mother would have been most satisfied with the price achieved, if she was still here.

I again would like to congratulate PRD for all their hard work throughout the whole process of selling my mother’s villa, and would not hesitate to promote your real estate agency in future, to anyone selling their property.

We are very grateful to you for the very professional manner in which you processed our sale.

Your skilful endeavours were most helpful. Whilst proceeding to an anticipated auction a negotiated sale price was achieved two days after the first of four inspections. This development exceeded our expectations.

We sincerely thank you Mr Woodward and PRD Ramsgate Beach staff for all your expertise in achieving such an excellent result for our sale and for the manner in which it was handled.

‘Rod, I would like to take this opportunity to thank and commend yourself and the team for the outstanding efforts in selling my property. The property sold for a price which I was extremely satisfies with, and I believe this was helped by the performance of the team.’

Rod, my family was very impressed with the team’s professionalism during the complicated sale of our property. We were particularly impressed with the support given, the team’s negotiating skills with potential buyers & the amount of information given to us related to the progress of our sale.’

As the settlement of the villa was on Friday, I would like to thank the good man who was behind this thrilling event. Many thanks Rod for your advice and commitment towards me. Looking forward to doing new business, hopefully in the near future.