All non urgent repair requests from tenants will be attended to within 2 working days of receipt.
We will not arrange any repairs to your property without your knowledge and approval (unless the repair is defined as “urgent” under the Residential Tenancies Act).
We will attend to any “urgent” repair requests within 4 hours of receipt. All reasonable steps will be taken to obtain the best pricing for your repairs and maintenance.
We will only use appropriately licensed and insured tradespeople for any repairs or maintenance work to your property.
We will provide you with a copy of invoices for all work arranged on your behalf for the property.
Contact 07 4946 2000
